Water asset management software

Transform every fault into strategic data for water asset management.

Gain full operational control and make every intervention a flawless, fast, and precise digital flow.

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Asset Management Software for Water & Wastewater Utilities | usBIM.resolver | ACCA software

Do water faults slow down efficiency? Spreadsheets, fragmented communications, and incomplete data compromise response speed and prevent post-event strategic analysis?

It's time to go digital.

usBIM.resolver transforms emergencies into a flawless, traceable digital flow.

Video water utility asset management software | usBIM.resolver | ACCA software

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Free for one year in its basic version,
scalable for projects of any size.

What is water asset management?

Water asset management is the systematic and strategic approach to understanding, monitoring, and proactively managing all assets that constitute a water, sewer, or stormwater network.

An effective water resource management plan enables managing entities to:

ensure service continuity for users;
prevent sudden faults and significant incidents;
optimize economic resources dedicated to maintenance and renewal.

An effective water asset management strategy cannot do without impeccable reactive event management. While preventive planning is essential, efficiency in fault management determines operational resilience and service reliability.

Inefficient reactive management not only increases costs but also compromises service quality, undermining strategic optimization efforts.

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The central role of fault management in water asset management

Fault management is one of the essential pillars of water asset management, as it's during critical moments that the effectiveness of the entire system is measured. Every reactive event not handled promptly can amplify damage, increase operational costs, and cause service disruptions with significant impacts on users and territory.

Integrating structured, fast, and traceable fault management into the asset management strategy instead reduces response times, improves infrastructure reliability, and turns every anomaly into a learning opportunity.

With usBIM.resolver, fault management in water and sewer networks becomes more efficient and structured:

fault transformation into operational task: every fault is assigned with priority, deadlines, and responsible parties, ensuring a clear and coordinated workflow;
task enrichment with complete information: photos, documents, geolocated maps, and digital models available to technicians directly in the field;
complete intervention tracking: monitoring from fault identification to closure, to intervene quickly and reduce response times;
data collection and use: all collected information enables better preventive planning and maintenance optimization;
continuous reliability improvement: reduction of service disruptions and increased operational efficiency of water and sewer infrastructure.

From call center to field: a single seamless digital workflow

With usBIM.resolver, fault management eliminates operational fragmentation caused by manual tools and disconnected communications. Every event follows a clear, shared, and traceable digital flow:

guided reporting from call center via structured wizard;
immediate geolocation of the fault on integrated map;
assignment to field operators with defined responsibilities and priorities;
field data collection (photos, videos, technical notes) directly on the ticket;
involvement of external contractors, if needed, without losing informational continuity;
traced and certified intervention closure, useful for analysis and regulatory compliance.

All involved parties — fault center, field operators, contractors, and management — work on the same platform with real-time updated information. The result is more coordinated management, faster interventions, and concrete improvement in the continuity and reliability of water and sewer services.

Digital out-of-service management

Out-of-service management is a particularly delicate aspect for water utilities, both operationally and in relations with users and regulators. usBIM.resolver enables addressing this process in a structured way, natively integrating it into the fault and maintenance intervention management flow.

The platform allows:

precise geolocation of affected areas, visualized directly on the map;
identification of impacted users from the service interruption;
association of out-of-service to a specific fault or maintenance intervention;
definition of duration, priority, and operational procedure, based on company needs;
full traceability required by regulators.

It's also possible to activate multichannel communications to users and stakeholders to promptly inform about service interruptions.

Use the asset management and water management system solution for optimizing strategic resource management in the water sector

Transform a fault into essential strategic data
With usBIM.resolver, manage, monitor, and close faults quickly, traceably, and efficiently.

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Discover how to streamline water asset management with our software solution for all water service operators

Features that make the difference

Intuitive workflow:

Every step, from registration to closure, is guided and monitored to maximize response speed.

Interactive map and dashboard:

View geolocated faults, apply filters (by priority, status, deadline), and access ticket details immediately.

Fault module and integrated chat:

A single module collects all necessary data (reporter, photos, descriptions). The chat enables direct communication and file sharing for the specific case.

The advantages of usBIM.resolver: full control for every operational role

Fault center and manager:

gain full visibility, quick assignment, and total control over the flow

Operators and contractors:

receive clear instructions, instant notifications, and easily document work via smartphone

Site manager:

supervises, validates, and proceeds to accounting closure with the guarantee of fully traced and certified data

From fault management to strategic maintenance

Excellent fault management is a fundamental starting point to ensure network reliability but to achieve complete and predictive water asset management, integrate reactivity with planning and strategic analysis.

Gain total control over the asset lifecycle with ACCA solutions by integrating:

Geospatial Digital Twin | usBIM.resolver | ACCA software

Geospatial Digital Twin (BIM + GIS):
enhance knowledge of your asset and territorial context

For advanced water asset management, it's crucial to overcome the disconnection between detailed geometric asset data (BIM) and their precise territorial location (GIS).

usBIM.geotwin offers a comprehensive approach to water asset management through spatial intelligence. Integrating openBIM® models (IFC) with Esri's ArcGIS power delivers:

realistic network modeling: the ability to model the entire network with spatially accurate data, supporting industry standards;
advanced spatial analysis: leverage spatial intelligence to assess asset risks, performance, and costs in relation to their location and surrounding context;
visibility and up-to-date data: combines 3D/BIM models with GIS territorial vision, ensuring operational and strategic decisions are always based on current, geographically contextualized data.

Connecting fault management to a geospatial digital twin transforms data into valuable strategic insights for long-term planning.

Common Data Environment | usBIM.resolver | ACCA software

Common Data Environment (CDE):
centralize information and track BIM compliance

In the multidisciplinary AEC work environment, the amount of generated data is enormous. The Common Data Environment (CDE) is the only solution for securely and compliantly managing this information flow, in line with UNI EN ISO 19650 standard.

CDE integration with fault management ensures:

traceability and security: audit trail procedures and access control to assign specific roles and monitor changes, protecting informational assets
regulatory compliance: supports the company in digital transformation toward BIM.

The CDE is the foundation of collaboration, ensuring all generated data, even during emergencies managed by the software, is properly archived and available.

Facility Management Software | usBIM.resolver | ACCA software

Facility Management Software:
optimize preventive and predictive maintenance

After resolving the fault (reactive maintenance), the goal of water asset management is to move to routine and scheduled maintenance. The Facility Management software makes this process efficient:

visual planning: geolocate assets and interventions directly on 2D/3D maps and BIM models. Routine maintenance can be planned with complete asset record cards featuring QR codes for field labeling;
performance control (KPI & SLA): monitor asset and maintenance team performance in real time. Detailed KPI analysis (such as MTBF - Mean Time Between Failure and MTTR - Mean Time to Repair) supports intervention reprogramming;
dynamic data integration: it's the first FM software connected to a CDE, enabling dynamic updates to the BIM model (Asset Information Model) with maintenance-collected information.

Facility Management transforms data collected from fault management into strategic intelligence, extending asset useful life and reducing emergency dependency.

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No more paper sheets, missed calls, and incomplete information. With our software, you have everything under control, in real time, on a single platform

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Discover all the advantages of Asset Management in water services

usBIM.resolver is part of the usBIM ecosystem | ACCA software

Leverage integration with usBIM, the openBIM collaborative platform that accompanies the digital transition of your business

usBIM.resolver general contractor software is part of the usBIM ecosystem.

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